Building a Relationship

Front desk: Hello Mrs. Cruz, Welcome again to La Concha Resort! How can I help you?

Host: Hello! I'm in the room 203, and I don’t want any interruption for the rest of the day.

Front desk: Ok, no problem, anything else I can help you with?

Host: Yes, you know some place to eat and shop?

Front desk: Of course, here are many places around the hotel.  But I recommend Plaza Las Americas.  It has more than 300 establishments under one roof, and you can enjoy a movie in Caribbean Cinemas.

Host: Sounds great!  And to eat?

Front desk: What food do you like to try, Creole or pasta?

Host: Ehh ... Don’t know, maybe I would like something traditional of PR...

Front desk:  Ohh ok, in that case if you want to eat typical food of PR, I recommend the Raices Restaurant. It has a varied and delicious menu. As the “mofongo”, steak, chicken, roast pork, rice “mamposteado”, sweets , sweet rice , “tembleque”.

Host: What is “mofongo”?

Front desk: “Mofongo” is a banana mashed with spices, you can it serve with chicken, steak and seafood.  It's delicious.

Host: That sounds very delicious. Thanks for your recommendations; Can you book me a taxi for 9:00 a.m.?

Front desk: Yes, there is no problem.

Host: Perfect! , Thanks again, bye!

Front desk:  You’re welcome, rest well, bye!